Privacy Policy
Last Updated: July 11, 2025
1. Introduction
Thundasphere (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [your website URL] and make purchases from our online store. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for customer support
Examples of Personal Information we collect include:
- Name
- Billing address
- Shipping address
- Payment information (including credit card numbers)
- Email address
- Phone number
Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Device information
3. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing and Customer Service
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Provide customer support
- Handle returns and exchanges
Communication
- Send you updates about your orders
- Respond to your inquiries
- Send promotional emails (with your consent)
Website Improvement
- Analyze website usage and performance
- Improve our website functionality and user experience
- Conduct market research and analytics
Legal Compliance
- Comply with applicable laws and regulations
- Prevent fraud and unauthorized transactions
- Protect our rights and interests
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Payment Processing: PayPal for secure payment processing
- Analytics: Google Analytics to understand website usage and improve our services
- Shipping Partners: To fulfill and deliver your orders
Legal Requirements
We may disclose your information if required by law or if we believe such disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Prevent fraud or illegal activities
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information for our records unless and until you ask us to erase this information. You may request deletion of your personal information at any time by contacting us at [email protected].
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
- Request access to your personal information
- Request correction of inaccurate information
Deletion
- Request deletion of your personal information
- Request restriction of processing
Portability
- Request a copy of your personal information in a portable format
Opt-Out
- Unsubscribe from marketing communications
- Opt out of certain data processing activities
To exercise these rights, please contact us at [email protected].
9. Age Restrictions
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.
10. Geographic Limitations
We currently only ship to addresses within the United States. Our services are intended for use by residents of the United States.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to know what personal information we collect, use, and disclose about you.
Right to Delete
You have the right to request deletion of your personal information.
Right to Opt-Out
You have the right to opt out of the sale of your personal information. Note: We do not sell personal information.
Right to Non-Discrimination
You have the right not to be discriminated against for exercising your privacy rights.
To exercise these rights, contact us at [email protected].
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated Privacy Policy on our website
- Update the “Last Updated” date
- Notify you of significant changes via email or website notice
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Thundasphere San Diego, California, USA Email: [email protected]
15. Governing Law
This Privacy Policy is governed by the laws of the State of California and the United States, without regard to conflict of law principles.