Shipping Policy
Thank you for shopping with us! We strive to get your beauty products and clothing to you quickly and reliably.
Here’s everything you need to know about shipping:
1. Where We Ship
We ship anywhere within the United States (including Alaska, Hawaii, and U.S. territories).
Note: We do not ship internationally at this time.
2. Processing Time
- Orders are processed and prepared for shipment within 1–2 business days (Monday–Friday, excluding holidays).
- You’ll receive a tracking confirmation email once your order leaves our San Diego warehouse.
3. Shipping Methods & Delivery Times
| Shipping Method | Delivery Timeframe (After Processing) | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Flat rate: $9.99 (or free for orders $75+) |
Delivery times may vary during holidays, sales, or carrier delays.
4. Shipping Costs
- Orders $75+: Free standard shipping!
- Orders < $75:
- Standard: Calculated based on weight/destination (shown at checkout).
- Expedited: Flat rate of $9.99.
5. Tracking Your Order
- All orders include tracking. Check your shipping confirmation email for a live link.
- Issues? Contact us at [email protected] or via our website chat.
6. Address & Order Changes
- Double-check your address! We can’t modify addresses after an order ships.
- Need to cancel/edit? Email us or chat within our agent on the website within 1 hour of ordering. We’ll try our best!
7. Lost or Damaged Packages?
- Lost by carrier? We’ll replace or refund at no cost.
- Damaged items? Email photos to [[email protected]] within 7 days of delivery for a replacement/refund.
8. Holidays & Delays
Processing/shipping pauses on:
New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas.
Delays may occur during peak seasons (e.g., Black Friday).